Introduction

Maintaining compliance and operational continuity is crucial in the fast-paced world of medical affairs, especially during transition periods. According to the Medical Affairs Professional Society, the pharmaceutical and MedTech industries are highly regulated, with stringent requirements to ensure legal, compliant, and ethical operations. Non-compliance can result in significant penalties, including fines, regulatory audits, and reputational damage.

This case study highlights how My Medical Department (MMD) effectively addressed a critical staffing gap, ensuring seamless support and compliance for a leading pharmaceutical company. MMD helped the company maintain high compliance standards and operational efficiency during a challenging transition period by providing expert-led, flexible support. For more detailed insights into the importance of compliance in medical affairs, you can refer to this comprehensive white paper

The Challenge

The sudden departure of a key staff member left a significant void in a vital therapy area, creating an urgent need for expertise in reviewing and approving both promotional and non-promotional materials. With recruitment efforts underway, the company required an interim solution to uphold compliance standards and ensure business continuity without the immediate pressure of hiring a replacement.

The Solution

MMD swiftly provided immediate, flexible support tailored to the company’s needs. Our expert team seamlessly integrated with the existing medical and marketing teams, ensuring uninterrupted operations. Key aspects of our solution included:

• Signatory Review: Conducting thorough reviews of promotional and non-promotional materials per industry guidelines.
• Collaborative Efficiency: Working closely with the internal team to maintain efficiency and compliance.
• Gradual Onboarding: Implementing a structured onboarding process ensures a smooth transition once the new hire is selected.

Key Results

MMD’s intervention allowed the company to focus on recruiting the right candidate while maintaining high compliance standards. The structured onboarding process facilitated a smooth handover to the incoming Senior Medical Manager.

“At My Medical Department, we understand the unique challenges pharmaceutical companies face during periods of transition. Our flexible, expert-led support ensures that critical staffing gaps are seamlessly bridged, maintaining high standards of compliance and operational efficiency. By partnering with us, companies can focus on their core objectives while we handle the complexities of medical affairs with precision and care.” – Kwesi Ackah, Global Director of Strategic Development.