About us

My Medical Department is a physician-led medical consultancy, offering a broad range of industry services, where, how and when you need us.

Led by industry experts including two board-certified pharmaceutical physicians, our multi-disciplinary team of experts deliver on-demand medical department functions tailored to your organisation’s specific requests.

Whether you need a highly specialised medical consultancy, intermittent access to resources, want to outsource a project, or simply need an extra pair of hands whilst you fill a vacancy, our innovative, fully flexible service will deliver the results you need.

Contact My Medical Department today and discover how we can help.

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Core values

  • Excellence
  • Passion for the patient
  • Integrity
  • Customer centricity
  • Continuous challenge
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Mission

We provide pharmaceutical clients with the operations of a full medical department, on-demand and tailored to their specific needs.

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Vision

We bring excellence to the development, communication and use of pharmaceuticals for the advancement of health.

The medical department for today and beyond

Dr Catherine Ludwig

MA (Cantab), MB, BChir, MRCP, MRCA, DPM, MFPM

Managing Director

Catherine Ludwig

Dr Manuel Salgado

MD, MPH, MBA

Director APAC

Dr Manuel Salgado

Dr Lisa White

B Med Sci, BM BS, FRCA, MFPM

Director of EU

Lisa White

Heidi Carroll

Director of Finance

Heidi Carrol

Kwesi Ackah

Director of Strategic Development

Kwesi Ackah

Mina Malek

BBiomedSc, MPharm

Business Development Associate

Mina Malek

Michelle Di Vito-Smith

BSc(Hons) Pharmacology

Director of Clinical Operations

Michelle Di Vito Smith

Rose-marie Pennisi

BPharm MBA MPS

Director of PV & Quality

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Why choose us?

Why partner with My Medical Department?

We are a specialised pharmaceutical medical consultancy, providing a full spectrum of medical team functions throughout the product lifecycle. Our innovative service provides the operations of a full medical department, whilst only charging for what you actually use.

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Quality and integrity

As a physician-led team, My Medical Department is committed to upholding patient safety and promoting the quality use of medicines. This is enacted through a strong focus on quality of work and integrity of our decision-making.

Value-added

Our team of experts is proud to deliver the highest quality service, customised to your specific needs. Our innovative model provides you with immediate access to the full spectrum of medical functions, and you only pay for what you use, making My Medical Department a cost-effective solution.

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Your guarantee

At My Medical Department, our reputation is our greatest asset and pride; you can be assured of our professionalism and confidentiality at all times. My Medical Department carries international Professional & Public Liability Insurance, which means you can have confidence in the high-quality services we deliver.

Global presence

With registered offices in Australia  and United Kingdom, and established clients located in Australia, UK, USA, and Asia Pacific regions, My Medical Department holds a significant trans-global business presence. The team is collectively able to communicate in Arabic, English, French, German, Hindi, and Urdu and we routinely work to intercontinental time-zones, covering APAC, UK and USA business hours. This makes us ideal for facilitating international projects.

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Tailored to your organisation’s specific needs

Our team of experts is proud to deliver the highest quality service, customised to your specific needs. Our innovative model provides you with immediate access to the full spectrum of medical functions, and you only pay for what you use, making My Medical Department a cost-effective solution.

Experienced and reliable

At My Medical Department, our reputation is our greatest asset and pride; you can be assured of our professionalism and confidentiality at all times. My Medical Department carries international Professional & Public Liability Insurance, which means you can have confidence in the high-quality services we deliver.

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Sustainability

Diversity

My Medical Department is a proudly diverse team. More than half of us are female. With >40% of us from ethnic minorities, we value and celebrate our our varied cultural backgrounds and linguistic capabilities. My Medical Department also has >51% representation by women and ethnic minorities at board level.

Environmental Impact Statement

As a consultancy company with no plant, machinery, chemicals or client footfall, My Medical Department inherently has a low environmental impact.

To manage carbon emissions, all our team routinely works from home. We use virtual meeting tools for our day-to- day interactions, thereby also minimising our need to travel by road or air.

We manage and reduce our use of paper, electricity and print consumables by using electronic media, only printing hard copies when this is unavoidable

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Human Rights Report

As a transglobal organisation, My Medical Department is committed to upholding internationally-recognised human rights in all our business relationships and across all the geopolitical regions in which we operate.

Modern day slavery is a crime and violation of fundamental human rights. My Medical Department complies with international requirements to identify, prevent and eliminate slavery within our business network and supply chain, including but not limited to the Modern Slavery Act 2015 (UK) and the Modern Slavery Act 2018 (Australia). As outlined in our own Modern Slavery policy, the company takes a zero-tolerance approach. Our Management Team are responsible for ensuring their teams understand and comply with this policy; training is signed-off and documented by all My Medical Department Team members.

My Medical Department encourages all team members to come forward if they suspect a breach in the policy. In accordance with our Whistle-Blower Policy, My Medical Department is committed to ensuring no one suffers as a result of reporting a breach in the Modern Slavery policy and to ensuring all cases are taken extremely seriously.